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[ 5 messaggi ] |
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[Attenzione] problemi spedizioni lipo da HobbyKing...
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Sako
Drifter
Iscritto il: 22 dic 2010, 12:10 Messaggi: 185 Località: Empoli (FI)
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[Attenzione] problemi spedizioni lipo da HobbyKing...
Volevo segnalare questa mail che mi è arrivata da Hobbyking Cita: URGENT UPDATE
Our International Warehouse based in Hong Kong has been affected by changes in Hong Kong Customs policy. The new Customs Department policy is to inspect ALL parcels leaving Hong Kong (not just HobbyKing) and is refusing to accept shipments containing certain items. This has caused two major issues that I wish to address:
Issue One All orders containing lithium-based batteries that were placed between the 23rd of September and 2nd of October have been refused by customs and are being returned to our shipping dock in Hong Kong. Some orders not containing these items could also have been affected. This has also caused further delays to orders containing these items due to the backlog. To remedy this, we at HobbyKing are upgrading all returned shipped items to a premium courier provider that will deliver your parcels to you shortly.
Issue Two Due to the above issue, our Customer Service channel has been overwhelmed. This means that unfortunately all customers will have difficulty contacting Customer Service and for this we sincerely apologise. If you are trying to contact customer service, please know that we WILL get back to you as soon as possible. To improve efficiency and improve response time, we request that you create just ONE support ticket. Your help on this matter is greatly appreciated. Quindi se volete comprare lipo dal magazzino di hong kong mi sa che vi conviene aspettare che risolvano questa situazione...
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11 ott 2013, 14:00 |
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andrea5red
Moderatore di area
Iscritto il: 07 lug 2009, 14:03 Messaggi: 4598 Località: saronno (VA)
Modello: Sakura D3 CS 2,14 124 ABARTH AXIAL SCX TT01E stock LRP S10
CARROZZE:
FERRARI FXX PORSCHE 997 POLIZEI 997 KDT NISSAN 350Z K&N 350Z KDT
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Re: [Attenzione] problemi spedizioni lipo da HobbyKing...
Sako ha scritto: Volevo segnalare questa mail che mi è arrivata da Hobbyking Cita: URGENT UPDATE
Our International Warehouse based in Hong Kong has been affected by changes in Hong Kong Customs policy. The new Customs Department policy is to inspect ALL parcels leaving Hong Kong (not just HobbyKing) and is refusing to accept shipments containing certain items. This has caused two major issues that I wish to address:
Issue One All orders containing lithium-based batteries that were placed between the 23rd of September and 2nd of October have been refused by customs and are being returned to our shipping dock in Hong Kong. Some orders not containing these items could also have been affected. This has also caused further delays to orders containing these items due to the backlog. To remedy this, we at HobbyKing are upgrading all returned shipped items to a premium courier provider that will deliver your parcels to you shortly.
Issue Two Due to the above issue, our Customer Service channel has been overwhelmed. This means that unfortunately all customers will have difficulty contacting Customer Service and for this we sincerely apologise. If you are trying to contact customer service, please know that we WILL get back to you as soon as possible. To improve efficiency and improve response time, we request that you create just ONE support ticket. Your help on this matter is greatly appreciated. Quindi se volete comprare lipo dal magazzino di hong kong mi sa che vi conviene aspettare che risolvano questa situazione... ...anche a me è arrivata, consigliano di acquistarle solo nel magazzino europeo
_________________
mercatino: 5red market
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11 ott 2013, 14:06 |
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vit_83
Drifter Rookie
Iscritto il: 13 lug 2013, 19:39 Messaggi: 313 Località: carate brianza
Modello: _ whitewolf purple RWD W.I.P scocche: _silvia all-orange s15 _silvia s15 cosiness(replicone r2h) _gt r r35 super gt
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Re: [Attenzione] problemi spedizioni lipo da HobbyKing...
lo so ci sono capitato dentro razzo!!!!!!!!!!!!!!! adesso mi devo cambiare il corrriere, ora la merce e ritornata indietro per ripartire
_________________
...imagine all the people, driving life in drift...
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13 ott 2013, 10:17 |
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TURBOlento
Drifter Rookie
Iscritto il: 17 mag 2012, 23:06 Messaggi: 300 Località: Voghera beach
Modello: Tamiya CC-01 - Axial SCX,Tamiya FF-WD New Beetle-Tamiya Grasshopper-GIG NIKKO-Team Durango Dex210 1:10 off.
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Re: [Attenzione] problemi spedizioni lipo da HobbyKing...
A mè nessuna e-mail.infatto ho pagato la dogana per una Li-Po nano tech.....che sfiga....
_________________ Prova a prendermi.... 3RACING Sakura CS
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26 ott 2013, 23:43 |
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TURBOlento
Drifter Rookie
Iscritto il: 17 mag 2012, 23:06 Messaggi: 300 Località: Voghera beach
Modello: Tamiya CC-01 - Axial SCX,Tamiya FF-WD New Beetle-Tamiya Grasshopper-GIG NIKKO-Team Durango Dex210 1:10 off.
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Re: [Attenzione] problemi spedizioni lipo da HobbyKing...
A mè nessuna e-mail,infatti mi è arrivata una Li-Po con pagamento della dogana....che sfiga...
_________________ Prova a prendermi.... 3RACING Sakura CS
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26 ott 2013, 23:44 |
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